Our Policies

Appointments & Scheduling

Appointments are required to ensure availability. We recommend booking in advance to secure your preferred date and time. Please arrive on time for your scheduled appointment.

Cancellations & Rescheduling

We ask for at least 24 hours notice for any cancellations or rescheduling. Late cancellations or no-shows may result in a fee or require a deposit for future bookings.

Vehicle Condition

Final pricing may vary based on the size and condition of the vehicle. Excessive dirt, pet hair, stains, or neglected interiors may require additional time and cost. We will always communicate any changes before starting the service.

Service Time

Detailing times are estimates and may vary depending on the package and vehicle condition. We take our time to ensure quality results and appreciate your patience.

Personal Belongings

Please remove all personal items from your vehicle prior to your appointment. We are not responsible for lost or damaged personal belongings left inside the vehicle.

Weather Policy (Mobile Services)

For mobile appointments, services may be rescheduled due to unsafe weather conditions (rain, extreme temperatures, etc.) to ensure quality and safety.

Payment Policy

Payment is due upon completion of the service. We accept cash and digital payment methods.

Satisfaction Guarantee

Your satisfaction is important to us. If you are not fully satisfied, please let us know within 24 hours, and we will do our best to make it right.

Right to Refuse Service

We reserve the right to refuse service if a vehicle is deemed unsafe, hazardous, or if working conditions are not suitable.